We get it. Moving to a new software provider is disconcerting and you’re not alone in worrying about what issues may arise when making the move. Here we look at the most common questions people have asked and offer you our reassurance that we’ve anticipated your concerns and can put your mind at rest.
Is the software easy to use?
You’ll be asking this not only for yourself but for your team, too. We’ve made
using our software intuitive and simple to pick up. If you can navigate a smart
phone, you’ll feel at ease. There is of course training on hand, and we’re here
to hold your hand, but you’ll soon grasp it and run with it. the whole idea is
to make your life and your team’s lives simpler.
What are the hidden costs?
We’ve looked, our clients have looked and no, sorry we can’t find any! There’s
one pre-agreed set monthly fee. That’s it.
Will we need new infrastructure and hardware?
Usually not. If you have internet provision and existing terminals, card
machines and tills, we do our best to utilise what you have in place. If there
is a requirement, don’t panic. We can spec it out and source it for you.
How long will it take to set up and migrate the data?
When First Sports scope out a project, we allow a matter of weeks for set
up and in our experience, data migration is slick and quick. Working through
the right stages under the guidance of an experienced project manager, at the
right time, this really can be a hassle-free process.
Is it secure?
First Sports is a cloud-based solution with every security measure in place for
full traceability of access and GDPR compliance. Used by some of the biggest
names in sport, securely hosting hundreds of thousands of personal records, you
can count on us.
How easy is to access info and report on KPIs?
This is a key feature of First Sports software. It puts your data at your
fingertips, easily accessed, retrieved and reported using Power BI. Customise
dashboards, automate reports on a daily, weekly and monthly basis and
interrogate away. This is real time data reported your way.
Will it integrate with existing systems like access
control?
Our software will open your doors and gates! In short anything is possible.
We’ve integrated with many different software packages across the industry,
even with bespoke apps and payment gateways. We will find a way.
Is it future proof?
The architecture of our design makes continual adaptation and change not only
possibly, but an inherent part of the evolution of the solution. It is pliable
to expand with you, and provides a strong foundation to be built upon.
Go on… ask us another!
We’re here to reassure and surprisingly, we don’t want to be just your next
software supplier, we want to be your software partner, for the long term. Let
us show you how.
Get in touch for a demo;
Call 01932 213300
